In Granados advisers we are aware that our services require ethical conduct, transparency and integrity, beyond the deontological code marked by our professional associations. Our actions must be of inspired professionals and chaired by a set of rules, values and principles that constitute a model of ethical behavior, which is based on inalienable principles, which identify our office and that relate below:
Commitment to customer service. Our goal is the pursuit of professional excellence, involving customer satisfaction on the valuation and perception of our services. If there is the need to give customers a complete service, and at the same time, highly specialized, using professionals or collaborators, who have the proper experience and training in the kind of issue that every time our clients request.
Commitment to quality. Requiring their professional partners and a permanent training in their various specialties. There were also taken the necessary processes to ensure quality of service received by the customer and use of advanced technological means to allow for greater fluidity and simplicity in the provision and application of our services.
Commitment to act ethically. Our actions will be kept in strict compliance with the law and refrain from any action or advice of questionable character or reprehensible from the point of view of ethics or ethics.
The values that have been exposed should be safeguarded by ethical rules, which are necessary not only for the right of defence and customer service but also to protect the interests of the firm and all its partners and professionals.
These ethical rules should govern the actions of our partners and professionals with special zeal in monitoring which are outlined below:
Honesty and integrity
Objectivity and independence
Professional Secrecy
Dignity and Respect
Responsibility in our decision-making.
This orientation integrity and ethical behavior is an essential part of Granados Advisers. That must be established in all areas of our behavior, our actions both in internal and external. And only in this way can we achieve the satisfaction of our customers, partners and ours.